FAQs

I hate the slippery feeling I get with soft water: That slippery feeling is not soap, it’s your own natural body oils. It means you are clean. The same film you see on the shower wall is all over you too. That’s why you are not slippery with hard water. You can prove this to yourself with a little test. When you take a shower in hard water and you feel like all the soap is off your skin. Simply lick your skin. You will almost gag from all the soap left on your skin. When you take a shower in soft water and you are rinsing and rinsing and it seem like you are never going to get the soap off. Simply lick your skin again. You won’t taste any soap. The soap film that is left on your skin, with hard water can cause dry skin requiring skin lotions to fight the problem. With soft water you don’t have any of these problems. You can save all the money that would be spent on these lotions.

Why do I have to use salt when there are salt-free water softeners available: There is a big difference with the results. We sell a salt free water system and there is a demand, by the public, for the salt-free system. People in general see hundreds of pounds of salt going into a softener and they think it is all coming out of their faucets. This is not true. Salt is used in the ion exchange process of softening your water. The salt used in this process is directly related to how much hardness is in your water. Most of the salt set to be used in the regeneration process is wasted. Dealers and consumers set their units at a higher salt dosage so they won’t run out of soft water. There is a trade-off here. If the salt dosage is set high, you are less likely to run-out of soft water and your unit will regenerate less often thereby using less water. This may effect your water bill, but I will say that you can not waste water. It goes nowhere but right back into the environment. But you will use more salt. If the salt dosage is set low, your unit will run more efficiently, as to salt usage. But it may regenerate more often thereby using more water. The salt-free water softeners will inhibit scale formation. However if you are used to real soft water, you will not be satisfied with this system. It will not feel like real soft water. You will not feel the difference in the shower, you will not get the soap savings that pays for a real water softener and you will not get all the benefits of real soft water. The main benefit of this system is the lack of scale formation. Your plumbing will not scale shut requiring replacement of all the plumbing in your house.

Which is better to use regular salt or potassium chloride? Regular salt is sodium chloride and is a lot less expensive than potassium chloride. Using potassium chloride reduces the capacity of the unit and can become gummy and plug the injector assembly.

Is a bigger unit better for me to buy in the long run? With a larger unit you can regenerate less often thereby saving water. Larger units have a higher minimum salt dosage and may use more salt. This may keep you from running out of soft water. As a rule though, “bigger is not better”.